Simply show the
Simply show the translation The Taxi Language Phrasebook Charm offensive – in over 70 languages! ● 21 essential phrases every taxi driver needs. ● Be able to communicate in 74 languages. ● Simply point and let the passenger read, they need only to nod or shake their head. This language guide enables a taxi driver to communicate more easily or at least at all with foreign passengers. The brochure contains all the phrases used in a taxi from “Please fasten your seat belt” to “Do you wish to pay by credit card?”. All the important phrases are included, from Japanese to Spanish, from Finnish to Russian, from Farsi to Urdu. Communicate in 74 languages without having a command of them. Simply tap on it (point) and let the passenger read it. To reply, all he needs to do is nod or shake his head. DEAR TAXI-FRIENDS, One of the main elements in the competition with ‘techapps’ is that taxis are providing an inferior service to these app-based services. Or, before you bombard us with critical emails saying we are wrong, that at least the perception of the taxi’s service is negative. Even when there’s nothing wrong with the service provided, taxis are often seen as lacking in certain quality areas. Apps are also often seen as trendy. A trendiness which is lacking from the taxi product, which has nothing to do with the taxi’s quality in itself. Every service provider needs to be critical of its own service and aware of changes in it. Not just the taxi industry. That’s why a pan-European e-learning programme like Taxistars, which provides a much-needed upgrade of the drivers’ service, is a great idea. That sits very comfortably with Mac Urata’s demand (in the main interview) for an improvement in the drivers’ working conditions. Because they, with many other contributing factors, also influence the level of quality the customer enjoys. - the editors - DATES CONTENT TRAINING 8–9 Taxistars from Athens: a ‘first’ for the taxi industry, developing a European e-learning programme INTERVIEW 10–12 ITF-secretary Mac Urata about the unions’ new activities in the taxi sector CONFERENCES 13–14 The Dutch Taxi Expo discussed many different themes 15–16 Intelligent Mobility 3.0: Are the lines between mobility providers blurring? 16–18 Russia’s taxi conference wants legal solutions in the trade GLOBAL TAXI NETWORK 20–21 Greek-European integration: What role Taxi.eu is playing in the changing taxi landscape in Athens SHOWS 22–23 Taxi-Highlights from the IAA car show DEMO 25 The European taxi industry demonstrates in Brussels WELCOME, WILLKOMMEN, BIENVENUE! Welcoming International Guests to your Cab. The Taxi Driver‘s Phrasebook. by Gabriele Kröber Making hospitality quick and easy! Order now from the taxi-Times- Verlag publishing house Munich www.taxi-times.com Phone: 089/215 48 30 75 Autorin Gabi Kröber, Der Taxi-Sprachführer, 179 Seiten, Ringbuchbindung, ISBN 978-3-955008-02-7 19.80 € (inclusive of VAT + 3,90 € shipping charges) COVER PHOTO: Fotolia / Carsten Bachmeyer Eurocab 2015 fms usergroup meeting October 14–16, 2015, Ramada Plaza Antwerp, Belgium www.eurocab.info 2015 Annual Convention & Trade Show October 26-30, Ceasars Palace, Las Vegas, USA www.tlpa.org 7. Taxitreff 2015 Including Taxi Times workshop October 29–31, 2015, Mallorca, Spain www.taxitreff.de Taxiworld Turkey February, 4-6, 2016, Istanbul, Turkey www.taxiworldturkey.com Organising an event in the mobility sector? Please let us know: info@taxi-times.com TAXI OCTOBER / 2015 3 OPINION 06 More quality should be obligatory REGULAR ITEMS 4, 7, 19 News 24 Figures and statistics about Greece
